int(1)
Services
Diagnoses
Procedures
Urology Associates
Summary of Job:
Obtain pre-certification and benefits, alert patients of required copays/deductibles, and schedule all surgeries
Duties and Responsibilities:
1. Obtain pre-certification and benefits for surgeries, ordered by your assigned provider. Ensure pre-certification and benefits information is properly documented within the patient record. 2. If patient benefits show a deductible or copay, ensure collection of this payment prior to performing a surgery. 3. Schedule surgeries for your assigned provider based on UAMPA protocol. Ensure both the patient and hospital confirm the scheduled slot. Properly document all scheduling within the patient record and provide the patient both verbal and written details regarding their surgery/study. 4. Reschedule office appointments when replaced by a surgery. 5. Respond to all patient phone calls regarding surgery questions within 24 hours 6. Maintain a professional and polite phone demeanor at all times 7. Perform other tasks as needed or directed by the UAMPA management team
Minimum Job Qualifications:
1. GED required 2. 3 + years of relevant experience required
Job Requirements:
1. Employee must be able to communicate clearly with patients. 2. Employee must be able to keep an organized workflow and effectively manage multiple tasks at one time. 3. Employee must be able to be active and mobile for an eight hour period
The statements listed above describe the principal functions of the job and should not be considered as a detailed description of all the work requirements that are inherent to the position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made for individuals who are able to perform the essential functions of the job
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